Shipping & Returns Quick Link
You can contact customer service at kristi@threemadhattersmercantile.com, use the chat feature, or start a return by clicking HERE.
You can find our Return Policy on our Returns and Refunds page HERE.
You can find all of our shipping information on the Shipping Policy page HERE.
Once your order has shipped, you will receive a Shipment Confirmation email with your tracking number. The tracking number will be active within 24 hours.
All orders are processed within 1–3 business days of receipt. Orders are not processed or shipped from Friday, noon EST, through Sunday or holidays.
You can find our contact info HERE
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