Shipping & Returns Quick Link
You can contact customer service at kristi@threemadhattersmercantile.com, use the chat feature, or start a return by clicking HERE.
You can find our Return Policy on our Returns and Refunds page HERE.
You can find all of our shipping information on the Shipping Policy page HERE.
Once your order has shipped, you will receive a Shipment Confirmation email with your tracking number. The tracking number will be active within 24 hours.
All orders are processed within 1–3 business days of receipt. Orders are not processed or shipped from Friday, noon EST, through Sunday or holidays.
You can find our contact info HERE
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Protect Your Order with REDO
Add REDO package protection at checkout for extra peace of mind. This optional service covers lost, stolen, or damaged packages—so you can shop confidently, knowing your order is protected from the unexpected. With shipping insurance for your order, REDO makes it easy to file claims and get a replacement or refund fast. It’s hassle-free order protection that keeps your shopping experience smooth from cart to doorstep.
Free Unlimited Return for Refunds or Store Credit Valid in US.
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