Shipping & Returns Quick Link
You can contact customer service at kristi@threemadhattersmercantile.com, use the chat feature, or start a return by clicking HERE.
You can find our Return Policy on our Returns and Refunds page HERE.
You can find all of our shipping information on the Shipping Policy page HERE.
Once your order has shipped, you will receive a Shipment Confirmation email with your tracking number. The tracking number will be active within 24 hours.
All orders are processed within 1–3 business days of receipt. Orders are not processed or shipped from Friday, noon EST, through Sunday or holidays.
You can find our contact info HERE
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Need help choosing the perfect gift for someone special? No worries—give them A Gift Dreams Are Made Of with a Three Mad Hatters Mercantile E-Gift Card. They’ll love the freedom to pick exactly what they want. For custom amounts, simply reach out through our live chat.
You (or the recipient) will receive an email with all the e-gift card details and instructions right after payment is processed. Just a heads up, our gift cards never expire and are non-refundable.
Three Mad Hatters Mercantile E-Gift Card
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