Shipping & Returns Quick Link
You can contact customer service at kristi@threemadhattersmercantile.com, use the chat feature, or start a return by clicking HERE.
You can find our Return Policy on our Returns and Refunds page HERE.
You can find all of our shipping information on the Shipping Policy page HERE.
Once your order has shipped, you will receive a Shipment Confirmation email with your tracking number. The tracking number will be active within 24 hours.
All orders are processed within 1–3 business days of receipt. Orders are not processed or shipped from Friday, noon EST, through Sunday or holidays.
You can find our contact info HERE
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Swap disposable bleached paper filters for zero waste, cotton reusable filters.
Our speciality reusable filters are made of cotton & linen and create delicious cups of coffee.
If you need excellent coffee to get you going, our reusable filter will make it perfect every time.
CARE: Hand-wash with warm water immediately after use and dry upside down to avoid the build-up and blockage of holes by coffee oils. It is recommended not to use soap or detergent. If you will not use your filter for a long period of time, you can store it in the freezer.
ECO-FRIENDLY: This is an alternative to disposable filters. It is a zero waste product that is high quality to last a long time. Since it does not contain any plastic/synthetic materials, it can be composted at the end of its lifetime.
Reusable Coffee Filter
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